Effective Date: 20/08/2026
Welcome to the Shalby Tissue Bank website ("Website"). The Website is owned and operated by Shalby Limited, acting through its Tissue Bank division ("Shalby", "we", "our" or "us"). These Terms and Conditions ("Terms") govern your access to and use of the Website.
By accessing, browsing or using the Website, you acknowledge that you have read, understood and agree to be bound by these Terms, together with the Privacy Policy and all applicable laws and regulations. If you do not agree to these Terms, you should immediately discontinue use of the Website.
The Website is intended solely to provide general information regarding Shalby Tissue Bank, its services, tissue donation awareness initiatives, available allografts, educational resources and contact information. The Website also enables users to submit enquiries regarding tissue banking services. The Website is intended for informational purposes only and does not constitute an offer to provide medical services or enter into any contractual relationship.
The information contained on the Website is provided solely for general informational and educational purposes. Such information should not be construed as medical advice, diagnosis, treatment recommendation or professional healthcare guidance. The content available on the Website is not intended to replace consultation with qualified healthcare professionals. Any decision relating to diagnosis, treatment or surgical intervention should always be made in consultation with an appropriately qualified medical practitioner. Accessing or using the Website does not create any doctor-patient, hospital-patient, donor-recipient or other professional relationship with Shalby.
The information provided regarding tissue donation, donor eligibility, tissue preservation, processing techniques and allografts is intended solely for awareness and educational purposes. Eligibility of any donor shall always be determined in accordance with applicable laws, regulatory requirements, established medical protocols and the clinical assessment of authorized medical professionals. Likewise, information relating to tissue grafts, indications, preservation methods and product specifications is provided only as general information and may change from time to time without notice. Shalby does not warrant that any particular tissue graft or product is suitable for any specific patient or clinical procedure.
Where you submit information through any enquiry form or other communication facility available on the Website, you represent and warrant that the information provided is true, complete, accurate and not misleading. You further represent that you are authorized to provide such information. Submission of an enquiry does not obligate Shalby to provide any service, accept any donor, supply any product or enter into any contractual arrangement. Shalby reserves the right to respond to, decline or disregard any enquiry at its sole discretion.
You agree to use the Website only for lawful purposes and in a manner consistent with these Terms. You shall not use the Website in any manner that may damage, disable, overburden or impair its functioning or interfere with any other person's use of the Website. You shall not attempt to gain unauthorized access to any part of the Website, introduce viruses or malicious software, misuse any communication facility, or transmit any unlawful, defamatory, obscene, fraudulent or infringing material through the Website.
All content available on the Website, including without limitation its text, graphics, images, photographs, videos, software, design, layout, logos, trademarks, service marks and other intellectual property, is owned by or licensed to Shalby unless otherwise stated. Such content is protected under applicable intellectual property laws. No part of the Website may be copied, reproduced, modified, distributed, displayed, published, transmitted or commercially exploited without the prior written consent of Shalby, except as expressly permitted by applicable law.
The Website may contain links to third-party websites or resources solely for the convenience of users. Such links do not imply any endorsement, approval or recommendation by Shalby. Shalby does not exercise any control over the content, availability, privacy practices or policies of such third-party websites and shall not be responsible or liable for any loss or damage arising from their use. Users access such websites entirely at their own risk.
Shalby endeavors to ensure that the Website remains available and functions efficiently; however, uninterrupted or error-free access cannot be guaranteed. Shalby reserves the right to suspend, withdraw, modify or discontinue any portion of the Website, either temporarily or permanently, without prior notice. Shalby shall not be liable for any interruption, delay or unavailability of the Website for any reason whatsoever.
The Website and all information made available through it are provided on an "as is" and "as available" basis without any representation or warranty of any kind, whether express or implied. To the fullest extent permitted by applicable law, Shalby disclaims all warranties relating to the accuracy, completeness, reliability, merchantability, fitness for a particular purpose, non-infringement or uninterrupted availability of the Website or its contents. Users rely upon the information available on the Website entirely at their own discretion and risk.
To the maximum extent permitted by applicable law, Shalby, its affiliates, directors, officers, employees, consultants and representatives shall not be liable for any direct, indirect, incidental, consequential, special, exemplary or punitive loss or damage arising out of or in connection with the access to, use of or inability to use the Website, reliance upon any information contained on the Website, any interruption of services, any unauthorized access to information or any act or omission of any third party.
Any personal information collected through the Website shall be collected, processed, stored and used in accordance with the Privacy Policy published on the Website and applicable laws governing protection of personal data. By submitting your information through the Website, you consent to such collection and processing for the purposes disclosed in the Privacy Policy.
Shalby Tissue Bank operates in accordance with the applicable laws, rules, regulations, guidelines and standards governing tissue banking in India, including, where applicable, the provisions of the Transplantation of Human Organs and Tissues Act, 1994, the Transplantation of Human Organs and Tissues Rules, 2014, and such directions, guidelines, standards or advisories issued by the Directorate General of Health Services (DGHS), the National Organ and Tissue Transplant Organization (NOTTO), the State Organ and Tissue Transplant Organization (SOTTO), the Appropriate Authority and other competent governmental or regulatory authorities from time to time. The information contained on this Website is subject to such applicable laws and regulatory requirements, and nothing contained herein shall be construed as a representation or warranty that extends beyond the approvals, registrations, licences and permissions obtained by Shalby under applicable law.
You agree to indemnify, defend and hold harmless Shalby, its affiliates, directors, officers, employees and representatives from and against any claims, actions, proceedings, liabilities, losses, damages, costs and expenses, including reasonable legal fees, arising out of or in connection with your breach of these Terms, misuse of the Website, violation of applicable law or infringement of the rights of any third party.
Shalby reserves the right to amend, modify or update these Terms at any time without prior notice. Any revised Terms shall become effective immediately upon publication on the Website. Continued use of the Website following such publication shall constitute acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the competent courts at Ahmedabad, Gujarat.
The information contained on this Website is intended solely for general informational and educational purposes. The availability, procurement, processing and distribution of human tissues are governed by applicable laws, regulatory approvals, medical suitability, donor screening protocols and inventory availability. Nothing contained on this Website shall be construed as guaranteeing the availability of any tissue, acceptance of any donor, or suitability of any tissue for a particular patient or medical procedure.
Any questions, comments or concerns regarding these Terms may be addressed to Shalby Tissue Bank through the contact details published on the Website.